• Wausau, WI, USA
  • Salary
  • Full Time

The ideal candidate will be extremely customer-focused, outgoing, and friendly with experience in the customer service industry. You will be responsible for all aspects of service, quality, cleanliness, labor, costs, production, and maintenance of the restaurant.

  • Coordinate employee hours and schedule to have sufficient number of employees working
  • Responsible for employee relations
  • Responsible for interviewing, hiring, and training new employees
  • Proficient in taking and setting up a catering order
  • Control the cost of purchased goods and labor
  • Adhere to and continually reinforce quality, food and cleanliness standards
  • Monitor and manage operational/financial targets to meet or exceed budgeted expectations including: Guest Service Results, Sales, Labor and Food
  • Model legendary service, including effectively addressing and resolving customer and employee complaints
  • Participate in regular regional meetings and conducts store meetings as appropriate



  • Must be accessible and available during restaurant operating hours.
  • May be required to lift up to 50 lbs.
  • Ability to communicate in English is required. Spanish comprehension is helpful. Fundamental reading, writing, math and computer and/POS skills are required.
  • A minimum commitment of 45-hours-a-week; shifts of varying times and varying lengths
  • Minimum Age: 18+ years old
  • High School diploma or equivalent is required
  • Minimum of 1-3 years of recent restaurant management experience
  • Computer proficiency and profit/loss exposure and/or responsibility
  • Strong communication skills
  • Strong multi-tasking skills
  • Commitment to quality
  • Growth-driven & career-oriented outlook
  • Hands-on management style
  • Ability to take initiative, run strong shifts, and train teammates to do the same
  • Proven job longevity and integrity
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